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图书馆满意度调查内容通常包括以下方面：
1. 图书馆设施和环境：
• 图书馆的整体布局、舒适度和安静程度。
• 图书馆的设施设备，如座位、桌子、电脑、打印机等。
• 图书馆的空调、照明、卫生等环境条件。
2. 图书馆服务：
• 图书馆员的专业素质和服务态度。
• 借阅流程的便利性和效率。
• 对图书馆藏书的咨询和帮助。
• 提供的电子资源和在线服务的质量。
3. 馆藏资源：
• 图书馆的图书、期刊、报纸等纸质资源的充实程度和更新频率。
• 电子资源的种类、数量和质量。
• 图书馆是否提供其他媒体资源，如音频、视频、数据库等。
…………
调查内容的设计应该根据具体的图书馆特点和用户需求进行定制。通过收集用户的反馈和意见，图书馆可以了解用户的满意度和需求，为提升服务质量和用户体验提供参考和指导。详细情况可咨询上书房信息咨询，上书房信息咨询公司是一家专业的满意度调查公司，从业15年已为政府公共服务业、医院、地产、物业、汽车、展览、快销品、供应商等等各类客户提供了专业的客户满意度调研服务。
本文由上书房信息咨询（SSF）出品，欢迎转载，请注明出处。中国独立第三方调研机构深圳第三方的市场调查公司上书房信息咨询针对不同行业、不同对象进行了研究衍生，包括顾客满意度、客户满意度、物业满意度、员工满意度、商户满意度、患者满意度等不同行业、不同类型被访者进行针对性的研究模型。为客户提供极具性价比的问卷调查服务，从问卷设计、前期调查、到抽样设计、现场执行，再到质控管理、数据清洗等，让市场调查更快捷、更高效、更经济、更便利、更精准。
昆明市场调查公司上书房信息咨询（SSF）在2022年服务客户超过100家，包含了写字楼、产业园区、住宅、上海第三方满意度测评、景区满意度调查、满意度调查问卷、开展购物市场调查、深圳消费者市场调研、广州医院满意度测评、湖南市场调查公司、成都窗口满意度测评、满意度调查报告、广州第三评估市场调查、清远市场调查公司、开展供水服务市场调研、社会满意度调查、上海小区业主满意度调查等多种类型，调查项目覆盖了国内160余个城市，通过电话调查、网络问卷、现场访问、深度访谈、焦点小组等方式调研有效样本超5,000,000个。
The content of a library satisfaction survey
The content of a library satisfaction survey typically includes the following aspects:
1. Library facilities and environment:
• Overall layout, comfort, and quietness of the library.
• Facilities such as seating, tables, computers, printers, etc.
• Environmental conditions such as air conditioning, lighting, cleanliness, etc.
2. Library services:
• Professionalism and attitude of library staff.
• Convenience and efficiency of the borrowing process.
• Assistance and guidance on library resources.
• Quality of electronic resources and online services provided.
3. Collection resources:
• Adequacy and frequency of updates of physical resources such as books, journals, newspapers, etc.
• Variety, quantity, and quality of electronic resources.
• Availability of other media resources such as audio, video, databases, etc.
4. Library activities and training:
• Various activities organized by the library, such as lectures, exhibitions, book clubs, etc.
• Training courses and workshops provided.
5. Information retrieval and library website:
• Usability and effectiveness of the library's information retrieval systems and tools.
• Satisfaction with the layout, content, and functionality of the library website.
6. Suggestions and improvement opinions:
• Users' suggestions and opinions on how the library can improve.
The design of survey content should be customized based on the specific characteristics of the library and user needs. By collecting user feedback and opinions, the library can gain insights into user satisfaction and needs, providing guidance and direction for improving service quality and user experience.For more detailed information, you can consult Shen Zhen Shangshufang Information Consulting. Shen Zhen Shangshufang Information Consulting is a professional satisfaction survey company with 15 years of experience. They have provided professional customer satisfaction research services to various clients, including government public services,hospitals, real estate, property management, automotive, exhibitions, fast-moving consumer goods, suppliers, and more.
